Idaho Legal Staffing, LLC

To obtain a long term client services / administrative support position which effectively utilizes my skills, education and well-rounded professional background.

• Boise State University, Boise Idaho - Current
  International Business Administration
• Idaho Department of Homeland Security, 2006-2007
  First Responder and Emergency Preparedness Training
• Academy of Professional Careers, Boise, Idaho, June 2005 to March 2006
  Legal Administrative Assistant Certificate
• Idaho State University, Pocatello, Idaho,2001 to 2003
  Political Science Major and Mass Communications Minor

• Dedicated work ethic
• Outstanding organizational skills
• Excellent problem solving skills
• Impeccable interpersonal communications skills
• Client and patient confidentiality
• Event planning & coordination
• Excellent clerical/data entry skills
• Computer time sheets, PC Law
• Ability to draft and review legal documents
• Proper phone etiquette, multi-line operation
• Appointment scheduling
• Correspondence
• Taking minutes in a variety of formats.
• Database creation & management
• Advanced competency in Microsoft Office Suite
• Creating and editing Web pages
• Grammar and proofreading
• 10-key number pad
• Dictaphone (Transcriber)
• Legal & medical terminology

Office Team Specialized Administrative Staffing; Boise Idaho - Current

Albertsons Inc.
Department Specialist (temporary assignment), April 2007-Current
Provide administrative support to Category Management and Advertising Executive offices for nationwide consumer product distribution, display, sales and advertising for Albertson’s Inc. parent corporation, SuperValu Inc. Maintain complex records, database management, respond to inquiries from vendors, proof advertising materials, assisting with transition of Albertson’s / Supervalu corporate merger.

Central District Health Department
Administrative Assistant (temporary assignment), October 2006-March 2007
Provided administrative support to the Offices of Communicable Disease Control and Public Health Preparedness, managed contract deliverables & report all unmet deliverables to program manager; submitted reports to Idaho Department of Health & Welfare within deadline requirements, manage status of memorandums of agreement and memorandums of understanding, attended regular meetings, managed federal public health databases and created a similar database for the State of Idaho, managed per diem travel arrangements for professional staff.

Idaho State University; Boise Idaho
Administrative Specialist, February 2006-September 2006
Provided support to Dietetics, Counseling and Clinical Laboratory Sciences faculty, performed customer service, registrar, advising, and cashier services to ISU Boise Center students and visitors, handled telephone reception for the ISU Boise Center switchboard, created and edited web pages.

Law Office of John F. Greenfield, P.A.; Boise, Idaho
Legal Administrative Assistant Extern, January 2006-February 2006
Completed 90 hours of legal office experience where I answered the phone, prepared and managed case files, and prepared correspondence, proceedings documents, and summons. The applicable area of legal procedure was personal injury and workers compensation law.

Holiday Inn Express of Boise; Boise, Idaho
Property Manager, September 2004-July 2005
Responsible for exceptional guest service, managing hotel occupancy and reservations, checking guests in and out, multi-line telephone reception, night auditor bookkeeping duties, managed complimentary services to ensure the best possible guest satisfaction.

Finders Keepers Fine Furnishings; Pocatello, Idaho
Sales Clerk, June 2002-August 2004
Responsible for customer service, cash handling, setting up displays, Internet sales and Website management, advertising and merchandising.

US WEST Communications; Pocatello, Idaho
Billing Inquiry and Accounts Receivable Specialist, February 1997-April 2002
Provided nationwide customer service to US WEST customers with billing concerns and technical/repair difficulties. I reviewed monthly billing statements, took payments, researched and resolved billing errors and service concerns.